OpenSwap

Intercom alternatives

1 projects that cover part or all of what Intercom does. 1 of them have an open-source core; 0 are source-available; 0 need a human license read.

Pl. 01
OPEN CORE

Chatwoot

replaces Intercom

MIT core; enterprise/ directory is under a separate licence

★ 40k●●●●○push 2026-11-10

What does it cost?

Intercom price: $29 per user per month (Essential plan, billed annually). Essential $29/seat/mo billed annually ($39 monthly); Advanced $85; Expert $132; Fin AI Agent $0.99 per resolved conversation extra. Corroborated, including the vendor's own comparison pages. Source: vendor pricing page, checked 2026-11-10. Vendor site: Intercom site. Put your plan's price into the estimator below if it differs.

Example values: replace every number with your own. SaaS price prefilled from Intercom pricing, checked 2026-11-10; the other numbers are examples.

Self-hosting saves about $4,380 a year for 20 seats: SaaS $6,960 vs self-host $2,580 (server $144, backups $36, admin time $2,400). Break-even at about 8 seats at these numbers.

Functions differ: an open-source tool rarely matches every Intercom feature. Self-hosting means you handle updates, backups and security. Sponsored plate: none yet. Advertise.